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STITCH IT AWL is committed to complying with its obligations under by the Privacy Act and to protecting the privacy of the personal information we hold. From time to time we may amend information published on this website. We encourage our customers and users of the website to check our privacy policy regularly. By visiting the STITCH IT AWL website or doing business with us you are accepting the practices described in this Privacy Policy. Personal information 'Personal Information' is information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from the information. Personal information we collect in the course of business We will only gather personal information that is necessary for the operation of the organisation in order to deliver the best possible product and service to you. The types of personal information that we collect from you will depend on the circumstances of collection, and on the type of service you request from us. These purposes include requesting further information about our products, placing an order or simply asking a question about our products. When you place an order, we may collect details such as your name, address, credit/debit card numbers and expiry date, billing address, telephone numbers, and e-mail addresses. As we are required by law to obtain your consent to the collection of 'sensitive information' we will assume that you have consented to the collection of all information that is provided to us for use in accordance with this Policy, unless you tell us otherwise. Accuracy of information When collecting, using and disclosing personal information we will take all reasonable measures to ensure the information is accurate, complete and up-to-date. We will correct any personal information as soon as it becomes available. If at any time should the individual to whom the information relates establishes that it is not accurate, complete or up-to-date we will endeavour to correct this as soon as possible. What happens with the information? You are not obliged to give us your personal information. However, if you choose not to provide STITCH IT AWL with personal details, such as your name or address, the range of options available to you may be limited. Use and disclosure of your personal information We will only use your personal information for the purpose it was collected which is related to the product or service we provide to you, or in accordance with the Act, such as where you have consented or for a purpose for which you would reasonably expect us to use your personal information.   Your personal information may also be used: To provide you with further information about the products and/or services you requested, and for administration purposes, including charging, billing and collecting debts. Security of Information We will take all reasonable steps to protect your personal information supplied. This includes appropriate measures against unauthorised access, modifications, misusage and disclosure. We will also take reasonable steps to destroy or permanently de-identify personal information if it is no longer required. This destruction of personal information will be by secure means, for example shredding, pulping or disintegration. Personally identifiable information is stored on servers that are not publicly accessible. Further, personally identifiable information is only accessed by STITCH IT AWL's employees on a 'need to know' basis. Credit Card details are NOT stored on our database when you order, or buy products on our site. Access and Correction All personal information about an individual held by STITCH IT AWL will be made available to the individual upon request. If upon this disclosure it is established that the information is not accurate, complete and up-to-date STITCH IT AWL will take reasonable steps to correct the information. This disclosure of information will be supplied within a reasonable time frame. Disclosure of information ot third parties We will most importantly not sell, rent or trade your personal information to any other third party. We may disclose personal information if required by law in order to comply with legal process. If we need to contract out services at times that involve disclosing personal information, we will to the best of our knowledge ensure the companies we use are reputable and are bound by similar confidentiality standards. We comply with the Spam Act 2003, and do not share, sell or rent information to any third parties. If you receive information from STITCH IT AWL it is because you have asked to hear from us, or a person whom you know has requested it on your behalf and you have confirmed this to us or we have contacted you through publicly accessible directories or databases. Anonymous information collected on this site Anonymous clickstream information is collected from every visitor to this site. We use this information to ensure our site remains relevant and appropriate for the majoirty of users. We do not make any association between this information and a visitor's personal details. Online Surveys We value opinions and comments from STITCH IT AWL customers, and you may have the opportunity to give us your feedback through Site surveys. In conducting these surveys, we may ask for your Personal Information so that we can appropriately identify you. Survey and Personal Information collected will be aggregated and used to make improvements to the Site and improve STITCH IT AWL products and services. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose the required information. Links This site may contain links to other websites. Please note that when you click on one of these links, you are entering another site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. Other websites linked to/from STITCH IT AWL website may not be affiliated or associated with, or controlled by, STITCH IT AWL. We are not responsible for any content contained on those websites, or any loss suffered by you in relation to the use of those websites. You waive all claims against STITCH IT AWL regarding the inclusion of links to other websites or your use of those websites. We do not endorse or represent the companies, products or content linked to this website and we reserve the right to terminate any link or linking program at any time. Contacting Us For access to your personal information, or any queries or concerns about our Privacy Policy or our handling of your personal information, please contact us in writing to STITCH IT AWL, PO Box 1238 Airlie Beach Qld 4802, Australia or phone or fax us on +61 7 4946 4407, email:Â
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. Complaints about a breach of privacy All staff members of STITCH IT AWL endeavour to take every reasonable measure to ensure that your personal information is protected. Any complaint of breach of privacy may be made to in writing to STITCH IT AWL PO Box 1238 Airlie Beach Qld 4802, Australia, or via telephone or fax on +61 7 4946 4407, email: info@ stitchitawl.com All complaints about a breach of privacy will be investigated as soon as lodged and all reasonable efforts will be made to resolve the complaint as soon as possible.
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